Managed communications for Australian businesses

Business communications that work the way you do.

Managed phone systems, business-supported Internet and practical help, built for healthcare and ready for every business.

MedicCom desk phone, Softphone screens and business Internet equipment connected as one communications system

24/7 Australian supportPhone, email and secure remote help

Month to monthStay because the service works

Australian ownedExperienced people, practical answers

Healthcare expertiseBuilt around real business workflows

Live integrations

Connected to the software your team already uses.

Caller lookup, click-to-call, two-way SMS and appointment reminders connected to your existing Practice Management Software.

Cliniko
ConnectWise
Nookal
PracticeHub
PracSuite

Everything you need to stay connected

Communication that fits the way your team works.

Choose a complete phone and Internet setup, or start with the service your business needs today. MedicCom keeps everything practical, connected and supported by one Australian team.

Business Phone Systems

A professionally configured phone system with business numbers, call routing, desk phones and ongoing support.

Business Internet

Business NBN and fibre options with static IP addressing, practical advice and responsive support.

MedicCom Softphone

Bring business calls, two-way SMS and recent communication onto the computer your team already uses.

Connected wherever work happens

Your business does not stop at the front desk.

At reception, at a desk or away from the office, your business number stays with your team.

MedicCom Softphone showing an incoming call from Jess Wells on a reception desk computer

MedicCom Softphone

Put calls, presence, history, SMS and useful customer context on the computer your team already uses.

Business communications made simple

Changing should feel easy.

Start with a quick chat

Tell us how your team works today and what you want to make easier.

MedicCom takes care of it

We shape the solution around your business and handle the technical details.

Your team is ready to go

Your communications work the way they should, with ongoing help whenever you need it.

Built for healthcare. Ready for every business.

Your communications, connected to the patient workflow.

Connect calls, patient context, click-to-call, SMS and appointment reminders to the practice software your team already uses.

Connected practice workflow showing a matched incoming caller, appointment context, two-way SMS, appointment reminders and a patient record ready to open

MedicCom Softphone

Calls, messages and recent activity together.

Included with MedicCom phone systems, the softphone gives your team one place to make and receive calls, send business SMS and review recent communication.

01

Business calling

Make and receive calls using your business number.

02

Two-way SMS

Keep business messages and conversations together.

03

Recent call history

Review missed, incoming and outgoing calls.

MedicCom Softphone dialler with two-way SMS and recent call history panels

Why MedicCom

Capable advice. Personal support. No lock-in.

We take responsibility for the technical detail and stay available as your business changes.

Experienced people

Speak with technical people who understand the system and can give you a practical answer.

Stay because it works

Services are month to month with no contract lock-in. The relationship is earned through service.

Support that stays close

Australian support is available 24/7 by phone, email and secure remote assistance—wherever you work.

Let’s talk

Better communication starts with a conversation.

Tell us what is working, what is not, and what you would like to make easier.

Call now1300 658 103 · available 24/7

Request a callbackTell us what you need help with

Schedule a timeBooking will be connected after the provider is approved