Flexible business calling
Your business number works wherever your team does.
A cloud phone system isn’t tied to one office. Connect staff working from home, at another location or overseas so they can make and receive calls as part of the same business phone system. Regardless of where they work or which suitable device they use, outbound calls can present the same company number.
One connected phone system
Office, home or overseas
Same business number on outbound calls
Personal numbers stay private
Managed call routing and support
Built around where your team works
Add remote staff without creating another phone system.
Remote employees can become extensions of the same business phone system used by your office. Calls can reach them according to their role, availability and working hours—regardless of their physical location.
Overseas virtual assistant
Connect a virtual receptionist or assistant in the Philippines—or anywhere with suitable internet—and route selected business calls to them during agreed working hours.
Work-from-home sales staff
Let home-based employees make lead and customer calls while presenting the company number instead of their personal mobile number.
One business phone system
Shared business number and call routing
Remote reception and overflow
Send unanswered or overflow calls to another employee, location or time zone rather than allowing customers to reach voicemail unnecessarily.
Staff across multiple locations
Keep offices, home-based employees and mobile staff within one phone system, without creating separate telephone services for every location.
One system, consistent call handling
The location changes. Your business identity doesn’t.
Remote staff can make and receive calls through the same phone system as the office. Customers continue calling the same business numbers and seeing the same company identity.
Inbound calls
Customers call the same business number
Customer calls
Business number
Phone system applies routing
Office, home or overseas staff answer
Outbound calls
The company identity stays consistent
Remote employee makes call
Phone system
Business number is presented
Personal number remains private
Route calls by role, queue and working hours
Send overflow calls to remote staff
Keep personal mobile numbers private
Add, change or remove remote-user access as required
Managed around your team
Tell us where your team works. We’ll configure how the calls reach them.
MedicCom can configure remote extensions, working hours, call queues, overflow routing and business caller ID. When staff, locations or responsibilities change, contact us and we’ll update the configuration.
Managed configuration
Remote extensions
Working hours
Call queues
Overflow routing
Business caller ID
Changes handled by MedicCom
Build your phone system around your team not a building.
Tell us where your staff work and how calls should move between them. We’ll help design a practical arrangement.