Business Internet

Business-supported connectivity

Business internet should be supported like a business service.

A residential internet plan may be fine for streaming at home, but when your phones, appointments, payments and cloud systems depend on your connection, support and recovery times matter.

Business-focused features around the connection.

  • Enhanced fault-restoration targets on eligible services
  • A dedicated static IP address
  • Business-priority technical support
  • Upload profiles suited to cloud systems, backups and video calls
  • Support for VPNs, remote access and business firewalls
  • One point of contact for Internet and MedicCom phone systems
  • Month-to-month service with no lock-in contract

Business NBN or dedicated fibre

The right connection depends on the site.

Many businesses are well served by Business NBN. Larger, busier or more critical locations may benefit from a dedicated fibre service with greater capacity and stronger service options.

Flexible business connectivity

Business NBN

Flexible, cost-effective connectivity for most offices, clinics and business locations.

  • Multiple download and upload profiles
  • Static IP included
  • Enhanced service options on eligible plans
  • Suitable for cloud applications, phones and everyday business systems

Higher-grade connectivity

Dedicated business fibre

Higher-grade connectivity for sites with heavier workloads or greater operational demands.

  • Higher-capacity and symmetrical speed options
  • Business-grade service assurance options
  • Suitable for larger or business-critical locations
  • Availability and pricing assessed for each address

Built around the working day

For the systems that keep the business moving.

The recommendation considers the applications, people, locations and available service types that depend on the connection.

One business connection

The foundation beneath the working day.

Calls, appointments, payments and cloud systems may all depend on the same service.

Systems that may depend on it

Phones and practice-management software

EFTPOS and payment systems

CCTV and secure remote access

VPNs and business firewalls

Microsoft 365 and cloud systems

Cloud backups and video calls

Fax services

DICOM image transfers

One point of contact

When the connection matters, the support path should be clear.

When there is a problem, you won’t be left explaining to a residential help desk why your Internet connection is critical to your business.

Internet and phones, supported together.

  • Business-priority assistance from people who understand the operational impact
  • Internet and MedicCom phone-system support through one team
  • Month-to-month service with no lock-in contract

Let’s make business communications easier.

Tell us how your team works and what you would like to improve. We’ll give you practical next steps.