Managed business phone systems
Business calling built around the way your team works.
Keep your existing numbers and connect desk phones, mobiles, remote staff and multiple locations. MedicCom designs, configures and supports the entire system for you.
Keep your existing numbers
Desk, mobile and Teams calling
Managed configuration
24/7 support
No lock-in contracts
Built around your business
A better way to handle every call.
Whether you are setting up a new system or improving an existing one, MedicCom builds the service around your staff, locations, opening hours and customer experience.
Send every call to the right place.
Route callers to reception, locations, queues or individual staff based on custom business hours and availability.
Incoming call
Welcome message
Reception or department
Available staff
Overflow or voicemail
Keep your existing numbers
Bring your local, mobile, 13, 1300 or 1800 numbers with you through a carefully planned port.
Connect every location
Bring reception teams, offices and branches together in one phone system.
Answer from anywhere
Let staff take business calls in the office, at home or on mobile, without sharing personal numbers.
Leave the changes to us
Contact MedicCom when staff, hours, locations or call-routing needs change.
Managed, every day
We handle the phone system.
You get on with business.
You don’t need to learn the platform or manage it yourself, but you can if you want to. Send MedicCom your day-to-day changes and our Australian team will take care of them.
Just tell us what needs to change.
From a quick routing change to a new team member, simply ask MedicCom.
Melbourne Cup Day message
All set. Message scheduled.
Route calls while I’m away
Call diversion updated.
Add a virtual receptionist
Virtual receptionist added.
Update staff, hours or locations
Changes are live.
Use either approach—or both
Managed by MedicCom
Our Australian team handles unlimited day-to-day configuration changes for you.
Full access for you
Prefer to make your own changes? You retain full administration access.
One provider remains responsible—long after your system goes live.
One system, multiple ways to answer
Answer from the desk, mobile, desktop or Microsoft Teams.
Give every employee the right way to make and receive business calls while maintaining one consistent company identity.
Desk phones
Professional handsets for reception areas, consulting rooms, offices and shared workspaces.
Mobile Softphone App Calling
Staff can make and receive business calls through a softphone app on their iPhone or Android. Their business number stays in their pocket, while their personal mobile number stays private.
Your MedicCom business number
One identity across every device
Desktop calling
Make and receive business calls from a computer using a headset, with convenient access to contacts and calling features.
Microsoft Teams Calling
Bring external business calls into Microsoft Teams for employees who already spend their day working there.
Need practice software integration, caller matching and SMS?
Let’s make business communications easier.
Tell us how your team works and what you would like to improve. We’ll give you practical next steps.